Tech Support in Toronto
Computer, software, network and IT help for Toronto homes, offices and clinics, from $25 remote and $40 for workshop repairs. The diagnosis is free, we explain things without the jargon, and on drop-off repairs there's no charge if we can't solve the problem.
Our only workshop is at 39 Pintail Crescent in Fenside-Parkwoods, North York. Everyone else can book a drop-off, ask about pickup (charged by location and confirmed before you book), or use remote support.
Support that fits how urgent it is
Many problems never need travel, and we'll tell you whether yours does.
Remote support
We connect securely and fix it while you watch. Software, email, accounts, backups, and slowdowns from $25.
Workshop drop-off or pickup
For hardware repairs, book a drop-off at our North York workshop, or ask about pickup anywhere in the GTA, charged by location and confirmed before you book.
Ongoing maintenance
Patching, backup checks, and security monitoring for businesses and clinics, so faults surface before they cost you a day.
IT & software troubleshooting across Toronto
Software troubleshooting
Windows and macOS errors, failed updates, boot problems, corrupted profiles, and crashing applications.
Wi-Fi & network help
Dead zones, dropouts, mesh and router setup, and secure configuration for homes and small offices.
Office networking
Routers, switches, shared drives and printers, VPN and remote access for Toronto workplaces.
Security & virus removal
Malware cleanup, recovering from phishing, two-factor login setup, and security settings that stick.
Home tech support
New device setup, data transfer, smart home, printers, and patient help for non-technical users.
Small business IT support
Outsourced IT support for Toronto businesses: Microsoft 365, Google Workspace, backups, workstations, and day-to-day IT.
Computer repair
When troubleshooting turns into hardware, PC, laptop, and Mac repair from $40, by appointment.
Linux support
Ubuntu, Mint, Fedora and Debian setup, dual-boot, and older hardware other shops won't touch.
Medical & dental clinic IT support
Networks, failover, workstations, and backups for Toronto medical and dental practices.
Supporting the whole city
Working from our 39 Pintail Crescent workshop, we cover the whole GTA. Remote support works anywhere, and drop-offs and pickups are by appointment (pickup is charged by location).
- North YorkWillowdale · Bayview Village · Lansing · Newtonbrook · Don Valley Village
- Don Mills & ParkwoodsParkwoods · Donalda · Flemingdon Park · Victoria Village · Graydon Hall
- ScarboroughAgincourt · Malvern · Woburn · Guildwood · Cliffcrest · Wexford
- East York & LeasideLeaside · Thorncliffe Park · The Danforth · Woodbine · Taylor-Massey
- Downtown TorontoYorkville · Financial District · Liberty Village · CityPlace · St. Lawrence
- EtobicokeHumber Bay Shores · Mimico · Islington · The Kingsway · Rexdale
Toronto Tech Support FAQs
What does tech support cost in Toronto?
Remote support sessions start at $25 and workshop repairs from $40. The diagnosis is free, you approve a quote before anything starts, and on drop-off repairs there's no charge for the repair if we can't solve the problem. Pickup and travel, if needed, are extra and charged by location. Businesses that need regular coverage can arrange ongoing support instead of paying per call.
Can you fix it remotely, or do I need to bring it in?
Many problems can be fixed remotely: software errors, slow machines, email and Microsoft 365 problems, printer drivers, backups, and account lockouts. Anything physical is repaired at our workshop after a drop-off appointment, or an eligible pickup. We don't repair at your address, except Wi-Fi problems, where a visit is available and you pay only the visit charge if we cannot fix it. We'll tell you which one you need before you pay anything.
Do you provide IT support for Toronto businesses?
Yes. We support offices, clinics, retail, and home-based businesses across Toronto with workstation setup, network and Wi-Fi, Microsoft 365 and Google Workspace, shared printing, backups, and security. You deal directly with the technician doing the work rather than a dispatch queue.
How quickly do you respond?
We're available seven days a week, 7 AM to 11 PM. WhatsApp is the fastest way to reach us. We usually reply within minutes, and a remote session can often start in the same conversation. Everything is by appointment, and we'll offer the earliest time that works.
How do I find a computer technician near me in Toronto?
You've found one. We're a local, independent technician, not a call centre, so the person who answers your message is the one who does the work and the one you follow up with later. Send us a WhatsApp message about the problem and you'll usually hear back within minutes.
Can I just get help understanding a problem, without a full repair?
Yes. Plenty of what we do is explaining what went wrong, whether it's serious, and what it would cost to fix. Sometimes the answer is that you don't need us. Diagnosis is free and we'll tell you when a problem isn't worth paying to solve.
How fast can you start IT troubleshooting for a Toronto business?
IT and software troubleshooting starts remotely once we've booked a time: we look at the error, the logs and what changed, and most problems are found in that first session. If it needs hands-on hardware repair, you drop the device off by appointment, or we arrange a pickup charged by location.
What kind of problems do you troubleshoot?
Computers that won't start or run slowly, Windows and macOS errors, failed updates, virus and malware infections, Wi-Fi dead zones and dropouts, printers that won't connect, email and account problems, file and photo recovery, backup setup, and new device migration.
Do you offer ongoing IT maintenance rather than one-off fixes?
Yes. For Toronto businesses and clinics we handle regular maintenance (updates, backup checks, security checks and monitoring) so problems get caught before they interrupt the working day. Households can also arrange periodic check-ups for family devices.
Do you support Linux as well as Windows and Mac?
Yes. Linux installs, fixes and software setup are a regular part of our work, alongside Windows and macOS. We work with Ubuntu, Linux Mint, Fedora, Debian, dual-boot configurations, and reviving older hardware. Linux support starts at $30.
Can you help if I'm not technical at all?
That's most of our work. We explain what went wrong in plain language, tell you what it costs before starting, and stay on afterwards if something isn't clear. No jargon and no pressure to buy hardware you don't need.
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Stuck on something? Describe it and we'll take it from there
Message us on WhatsApp with what's happening. Most problems get an answer within minutes and a remote session can often start straight away.